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Frequently Asked Questions

Need help finding an answer to your question? Ask our customer support at info@acecompress.com

When should I wear these?

You can wear our compression socks throughout the whole day, typically for 8-12 hours.

 

They’re designed for extended use, providing support and comfort whether you’re on your feet, sitting for long periods, or staying active.

 

It is recommended to take them off before going to bed unless advised otherwise.

What is the compression level?

Our compression socks use a graduated compression of 15-20mmHg, offering the perfect balance of support and relief without feeling too tight.

 

This gentle, gradual compression ensures a consistent support from your ankle to your calf, making them comfortable enough for all-day wear while still effectively reducing swelling and discomfort.

What if I order the wrong size?

While our sizing is as accurate as possible, sometimes the fit just isn't right.

That's why we have our 30-Day Fit Guarantee.

Try our socks on and if you're not 100% satisfied with the fit within 30 days of receiving your order, simply email us with your order number and the size you need, and we'll send you the new size free of charge — no need to return the original product.

Info@acecompress.com

Are the socks easy to put on even with limited mobility?

Yes! Our compression socks are designed to be easy to wear. They're soft and stretchy, and have been made with wide calves in mind.

Is there any latex in this product?

No, our compression socks are completely latex free. They are made from a premium blend of Nylon 65% Spandex 35%. This combination provides a soft, breathable feel, while ensuring durability, flexibility, and moisture-wicking properties to keep your feet dry and comfortable all day.

What is the best way to wash these?

We recommend washing them on the cold gentle cycle wash. To preserve antimicrobial and odor-resistant properties, wash your socks with a mild detergent and air dry. Do not bleach, use oxy boosters or expose to heat.

Where is your location?

Our company and products are all designed in Toulouse, France. International orders ship from a variety of locations depending where you are based and our current inventory levels.

How much time does shipping take?

Most France orders arrive within 2-5 business days once shipped.

Most international orders arrive within 7 to 15 business days once shipped.

In some rare cases it can take longer.

Please contact our customer support team at info@acecompress.com with any questions.

What Makes Acecompress the Better Choice?

With so many remarkable benefits, our premium materials truly stand out in every way.